PRIVACY POLICY

Atelier Esmora LLC. (“we”, “our”, “us”, or “Atelier Esmora”) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you—or you provide to us—in connection with your use of our website. By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.

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We do not knowingly collect, maintain, disclose, or sell personal information about users under the age of eighteen (18). If you are under the age of 18, please do not use our Services. If you are under the age of 18 and have used our Services, please contact us so that we may delete your personal information.

The types of personal information we obtain and process about you depends on how you interact with us and our Services. This section provides the categories of information we may collect about you, and such categories are used in accordance with the disclosures in How We Use Your Data below. 

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• Identifiers. Such information includes your name, postal address, shipping address, email address, and telephone number. 

• Payment Information. Such information includes information relating to billing and payment details (including first and last digits of your payment card).

• Content. Information such as your communications with us and any other content you provide, such as images, videos, survey responses, comments, reviews, and testimonials.

• Commercial Information. Such information includes information about Services you have purchased or considered, and your preferences. 

• Device and Unique Identifiers. Such information includes internet or other electronic network activity information, such as IP addresses, the device and browser you use, referring pages, time stamps, and cookies. 

• Geolocation Data. Such information includes non-precise location information that permits us to determine your location based on information provided in your IP address.

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We may collect data in a variety of manners as disclosed in this section. 

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Directly from You. We collect personal information you provide, such as when you make a purchase; register for an account or create a profile; contact us; respond to a survey; sign up to receive emails or newsletters, or otherwise engage in direct communication with us.

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Using Online Tracking Technologies and Other Automatic Data Collection Technologies. When you visit our website, use our Services, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using online tracking technologies such as cookies. 

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From Social Media Platforms and Networks. If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Google, LinkedIn, and Pinterest) in connection with our website, we collect information that you disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use. 

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From Other Sources. We may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.

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This section explains how we use your data and identifies the categories of information we collect and process in connection therewith. 

Providing our Services. Where you are a User of our Services, we will use data collected as is necessary to fulfill our contract with you for the purposes of providing, maintaining, or improving our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests with respect to the Services), we will confirm your identity, contact you, provide customer support, operate your account with us and invoice you. 

For the aforementioned purposes, we collect and process Identifiers, Payment information, and Commercial information. 

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Legal Obligations. We may request some of the personal data indicated above to comply with applicable laws and in furtherance of our legal obligations and legitimate interest in ensuring that users are not the target of trade, financial, and economic sanctions, and do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty’s Treasury of the United Kingdom. In addition, we may use such information to establish and exercise our rights, and to defend against legal claims.

Consent. There are instances where we collect specific information for a specific purpose based on your consent. This includes when you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address. In such instances, we will process identifiers such as your email address as necessary to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. 

To unsubscribe from any emails, newsletters or other communications, please visit your account.

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Conduct Analytics and Personalization. We use your information to conduct research and analytics, including to improve our Services. We also use your information to understand your interaction with our advertisements, Services, and our communications with you. We also use your information to personalize your experience, to save you time when you visit our websites and use our Services, to better understand your needs, and to provide personalized recommendations for our Services. 

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We obtain the location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customize the Services, for example, internal analytics and performance monitoring; localization, regional requirements, and policies for the Services; for local content, search results, and recommendations; for delivery and mapping services; and (using non-precise location information) marketing.

By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information filled in while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage).

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For the aforementioned purposes, we collect and process Device and Unique Identifiers.

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Communications with you. We use your information to engage in communications with you, such as to respond to your requests, inquiries, issues, feedback, and to provide customer service. 

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When you interact with our customer support through email we may monitor or record the conversation to ensure the quality of our customer support. If you have a store account, we will retain records for as long as you have an account. If you do not have an account, we will delete records within 12 months or retain it if it is needed to protect our legal interests or resolve disputes between you and us.

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For the aforementioned purposes, we collect and process Identifiers, Device and Unique Identifiers, and Content.

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Security and Fraud Prevention. As it is in our legitimate interests to ensure our network security, we use your information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions. We also use your information to enforce our terms and procedures, prevent against security incidents, and prevent the harm to other users of our Services.

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Improving the Services, Websites or Developing Other Products. We process certain information about the use of our Services and website to better understand how it is accessed, to improve our Services, and to develop new products and services. Such processing requires the collection of technical information, including information about how and when you access your account, the device and browser you use and the IP address and device data.

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For the aforementioned purposes, we collect and process Device and Unique Identifiers.

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Marketing and Advertising. We use your information for marketing and advertising purposes, including sending marketing, advertising, and promotional communications to you by email.

We may share your Personal Data, including your consent status, with third parties that help us provide our messaging services.

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We also use your information to show you advertisements for Services.

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For the aforementioned purposes, we collect and process Identifiers, Device and Unique Identifiers, Commercial Information, and Geolocation Data.

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The following details the types of third parties whom we share information with in connection with your use of the Services:

Service Providers. In order for Atelier Esmora to provide you with our Services, we work with third parties who perform services on our behalf and with whom we share personal data to support our Services (“Service Providers”). Service Providers include: 

• Hosting and Online Services. Information you have provided to us during the use of our Services, including technical usage data, is shared for business purposes in our legitimate interests with third parties who provide hosting and server co-location services as well as data and cyber security services.

• Manufacturing Services. Information you have provided to us during the use of our Services may be shared with third-party manufacturing services whom we engage to provide our Services to you.

• Email Service Providers. Your email address and other contact details you have provided to us and your messages to our customer service is shared for business purposes in our legitimate interests with communication, email distribution, and content delivery services as well as customer support system providers.

• Payment Processors. Information regarding your purchases and payments is shared with billing and payment processing services, fraud detection and prevention services so that we can provide our Services to you.

• Analytic and Digital Marketing Providers. Information regarding your use of our Services and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.

We may retain your personal data for as long as you have an account or any of the above mentioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes. 

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If you have used our Services without creating an account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.

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After terminating your relationship with us by deleting your account or otherwise ceasing to use our Services, we may continue to store copies of your data as necessary to comply with our contractual and legal obligations, as well as to resolve disputes between you and us, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).

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We reserve the right to retain usage data relating to our products and services, as well as data that has been anonymized and/or aggregated, to the extent permitted by applicable laws.​​

​We seek to use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your account, limit access to your computer and browser by signing out after you have finished your session, and avoid providing us with any sensitive information.

Account
You may access, update, or remove certain information that you have provided to us through your account (log in here)  or by contacting us. We may require additional information from you to allow us to confirm your identity. 

Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communications

• Emails. You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link or emailing us. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, or servicing.

Tracking Technologies​

• Do Not Track. Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser “do not track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com. 

Analytics 
We use Wix Analytics to conduct analytics of our Service. We provide you with the ability to exercise certain controls and choices about how we collect, use, share, and store your information.

If you are a User located in the European Economic Area or the United Kingdom, you have certain rights with respect to your personal data in accordance with Data Protection Laws in the European Union and United Kingdom (collectively the “GDPR”).

Lawful Basis
The GDPR requires a “lawful basis” for processing personal data. Our lawful bases include where: (i) you have given consent to the processing for one or more specific purposes, either to us or to our service providers, partners, or customers; (ii) processing is necessary for the performance of a contract with you; (iii) processing is necessary for compliance with a legal obligation; or (iv) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, provided that your interests and fundamental rights and freedoms do not override our interests.

Data Transfers
All the information you provide may be transferred or accessed by our company in the United States and our Service Providers (as described above) for the provision of our Services as described in this Privacy Policy. When we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission’s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK. 

Your Data Subject Rights  
If you are a data subject according to the GDPR, subject to certain conditions you have the right to: 

• access, rectify, or erase any personal data we process about you; 

• data portability, meaning the ability to receive your personal data in a structured, commonly used machine-readable format and ability to transfer such data another third party of your choice; 

• restrict or object to our processing of personal data we process about you; and 

where applicable, withdraw your consent at any time for any data processing. 

GDPR Complaints
If you have a complaint about our use of your personal data or response to your requests regarding your personal data, please contact us.